About

We live and breathe asset management … it’s all that we do

Overview

Overview

Tolerro is a specialist asset management solutions provider. We deliver enterprise asset management and mobile workforce solutions to asset-intensive industries.

We are different to most companies that offer asset management systems as one of many products in their service “buffet”. We focus and specialise – asset management is all that we do. From the Managing Director down we are asset management specialists first.

As a result, when you engage Tolerro you can be sure you will get an experienced team that understands your objectives and challenges, and that will deliver an asset management and mobile workforce solution which will meet your needs, on time and on budget.

Tolerro provides complete solutions including business analysis, software, development and integration, support and training. We are an IBM Business Partner and a SAP Channel Partner .

 

Tolerro is one of the most experienced asset management solutions providers in Australia. Among our many achievements are some key “Firsts”:

  • First (& second) implementation of Maximo Anywhere mobile suite in Australia
  • First to implement IBM Maximo Linear Asset Manager
  • First to implement Maximo 7.5 in Australia
  • First to implement Maximo 7.6 in Australia
  • First Syclo implementation for Facilities Management in Australia
  • First Australian certified distributor of Sharperlight BA solution for Maximo
  • First Australian Channel partner for IBM Maximo in Asia Pacific.
  • First Syclo Work Manager implementation for Transportation in Australia
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  • First SAP Syclo Partner in Australia
  • First business partner for MRO Software (the original developer of Maximo) in Australasia

In our field, being the first to embrace, implement and advance technological innovation is the difference between our clients getting the best ROI from their assets or struggling to make them perform. We can help you get a new system, or get the very best out of your existing system. Asset Management is too important to settle for mediocre systems or implementations – take the first concrete step toward optimal asset management – call us today.

Partners

IBM

Tolerro is an authorised business partner of IBM. We are certified to sell, implement and support current and previous versions of IBM Maximo, IBM Maximo templates for specific industries (for example Maximo for Oil and Gas), Maximo Adaptors and the latest IBM Maximo Mobile Work Manager solutions.

SAP-Partner

We are the first Australian SAP business partner to sell, implement and support the SAP Mobile Work Manager and Mobile Inventory Manager (formerly Syclo).

Sharperlight

We are the first Australian distributor for Sharperlight, a Business Intelligence reporting tool that provides our IBM Maximo clients with advanced ad-hoc and scheduled reporting via excel, the web and other common packages. .

Our People

Our People

Our people are the backbone of our business and we invest heavily in them. From the top down we are asset management experts. Our people are qualified and experienced with a proven track record in their field of expertise, whether that is consulting, software and system integration, project management, or support and training.
The key to being technological innovators in the asset management field is to recruit the right people, invest in their skills and knowledge (including IBM Maximo certification), nurture their career aspirations, reward and recognise their achievements and then empower them to innovate. Investing in and supporting our people gives them the ability to think on their feet and continually be at the cutting edge of the asset management industry. This means you get to work with the very best.

Our team comprises of

  • Project Managers
  • Engineers
  • Software Consultants
  • Support Consultants
  • Trainers

Leadership

Anomi Bruynius

Anomi Bruynius – Managing Director

Anomi Bruynius founded Tolerro in 2002. She has been at the forefront of asset management for 20 years, and has played a leading role in the development of the Enterprise Asset Management Industry in Australia. Under her leadership, Tolerro is the longest running IBM Maximo provider in Australia.

With a degree in Applied Science from QUT, Anomi’s background is in enterprise software development. Her first Maximo implementation was at Brisbane Water, at the time a part of Brisbane City Council, the largest municipality in the southern hemisphere.

As founder and manager of the Asset Management practice for engineering firm John Wilson & Partners, Anomi and her team implemented Maximo for a broad range of clients in local government and the oil and gas industries.

In 2002, Anomi’s entrepreneurial spirit drove her to establish Tolerro. Consistent growth and success under her leadership has enabled her to create a strong team of asset management specialists within the Company, and an expanding list of long standing, industry leading clients including Santos, TENIX, Sandvik and Origin Energy.

Anomi’s drive to create Tolerro was both professional and personal. From a professional perspective Anomi has always been absolutely uncompromising on quality, integrity and professionalism. Establishing her own business allowed her to drive those values home, creating a team of like-minded professionals with a prime focus on service excellence and client satisfaction.

From a personal perspective Anomi wanted to give something back to the industry through graduate training and professional development. She is proud to see that many of her present and past employees are now at the forefront in IBM Maximo consulting, delivering outstanding levels of service in organisations across the globe.

Beyond asset management, Anomi’s personal motivation has always been to use Tolerro as a vehicle to generate capital for important charitable work. Social responsibility is at the core of Anomi’s motivation and drive – Visit our Social Responsibilities page to discover the incredible scope and scale of charitable assistance that Anomi has enabled through the work of Tolerro and its clients.

Anomi is a Certified Professional and a Senior Member of the Australian Computer Society and a member of the Chartered Secretaries Australia. She has been twice nominated for the coveted Telstra Business Woman of the Year – Commonwealth Bank Small Business Award.

 

James Danaher

James Danaher – Delivery Manager

James Danaher has over a decade of experience delivering Asset Management solutions to clients in the UK, Australia and New Zealand.

He commenced his career at Tolerro in 2002, and after several years moved overseas to gain 5 years of international experience in the UK working for IBM and Vetasi Limited. In 2011 James returned to Tolerro to take up a management position.

James is responsible for the quality delivery of all projects at Tolerro, working closely with Tolerro consultants and customers to ensure that outcomes are successfully achieved every time. He has managed projects across a range of industries, including large utilities, transportation, airport authorities, government departments, theme parks, manufacturing, and major oil and gas exploration and production companies. As a Maximo Project Manager he has been responsible for managing the Design, Build and Delivery phases of many major implementations.

Underpinning his capability is a “whatever it takes” attitude. Ultimately it is this dedication and professionalism that are his hallmarks.

 

 

 

Professional Advisory Committee

Neil Kendall

Neil Kendall, CFP, BBus, DipFP, FFPA, MAICD – Certified Financial Planner

Neil is the Managing Director of Tupicoffs Pty Ltd and Financial Rescue Australia Pty Ltd, and a director of the Financial Planning Association of Australia. He has over 32 years’ experience in the financial services industry and possesses multiple financial planning and management qualifications and certifications. He has held senior management roles with National Australia Bank and was Vice President with Bankers Trust. He has also won numerous industry awards including the Masterclass Top 50 exam in 2012, 2010, 2008 and 2006. This solid track record and seasoned financial management experience means his advice is sought for major financial decisions and new ventures that Tolerro embarks.

Natalie Pluta

Natalie Pluta, LLB (Hons), BBus (Acc), CPA – Partner of Pluta Accountants

Natalie has over 19 years’ experience in Public Practice backed by extensive studies and a career beginning with Big 4 Accounting Firm PricewaterhouseCoopers. Initially she worked in Indirect Taxes and Corporate Tax and then branched out into small to medium enterprise taxation and business advice services. In 2002 Natalie became a partner of Pluta Accountants. During her 15 years as Partner, Natalie has assisted the firm to grow revenue by 125% with a staff retention rate of 95%.

Natalie’s passion for Public Practice has led her to be heavily involved with the CPA over the last 12 years, serving on various Committees and Taskforces. Natalie’s tenure on the Queensland Public Practice Committee (QPPC) involved two years as Chair Person. Further, Natalie has contributed to the ATO by serving on the highest tax practitioner forum, the ATPF. Natalie has also used her technical expertise as a Community Representative for many ATO Quality Control Reviews and as a Tax Time Presenter on ABC Nightlife with Tony Delroy for the last few years.

Values

Values

Our Company Values underpin everything we do and how we work with our clients. Our emphasis continues to be:

  • A strong client focus
  • Technological leadership
  • Innovative problem solving
  • Reliability and Agility
  • Value for money solutions

 

10 Point Client Commitment Statement

As a client of Tolerro you have the right to expect the following commitments:

1. HONESTY

You can rely on us to be honest, up-front, approachable, constructive, and cooperative.

2. PARTNERSHIP

You can rely on us to take a ‘partnership approach’ to working with you which means taking responsibility for your outcomes and being there in the long-term for future continuity.

3. BEST PRACTICE

You can be assured of best thinking, appropriate best practice, and best expertise in asset management. Continual professional development and training keep us at the technological edge and thinking laterally.

4. NO SURPRISES

You can rely on our policy of “no surprises” so that the work we provide is within the timeframe and budget we negotiated and any unforeseen variances are communicated and approved along the way. We will actively seek cost effective outcomes that offer you value for money solutions.

5. FULL DOCUMENTATION

You will be provided with documentation beyond what is normally provided in our industry, or expected by clients. This is so you have a clear path of what we’ve done and a guide for future systemisation.

6. TRAINING

You will be provided with effective training and practical support so that skills transfer and in-house capability is developed.

7. FREEDOM

You can be assured that we set our sights on doing an outstanding job so that you want to keep contracting us. We don’t rely on ‘lock-in strategies’ to force you to stay.

8. EXPERTISE & ENERGY

You can be confident in the quality, skill and expertise of our staff, delivering consistency and an energetic approach to your needs. Our staff are our key assets and we train them well and offer incentives to stay to provide long term benefits to our clients.

9. CLEAR COMMUNICATION

You can expect open lines of communication – we are straight talking, upfront and don’t baffle with ‘techno speak’. As asset management specialists we also understand your field and your perspective which makes two way communications more effective.

10. THE RIGHT OUTCOME

You can come to us with any challenge, idea or proposition and we embrace the opportunity to work with you to find the right solution. We are not a ‘one trick pony’ and enjoy partnering with our clients and other industry experts to lead the way in asset management excellence.

These standards are not the only commitments you are entitled to measure us against. We welcome your feedback and invite you to share your expectations with us.

Testimonials

Testimonials

“I have worked with Tolerro since 2005 when  the organisation became the first Authorised Business Partner of MRO Software, developers of Maximo. Since then I have worked with Anomi and her team in my time at MRO, IBM and SME Accelerator, as a colleague, partner and advisor. The Asset Management business is not always straightforward, and together we have been through some ups and downs. What has been consistent though, is Tolerro’s adherence to its values of providing an excellent result at a fair price. Tolerro markets itself through referrals, and thus values its professional reputation above all else. This motivates the Tolerro team to focus not only on the obligatory metrics of on-time and on-budget, but on the real value they can deliver to clients. I recommend Tolerro as a business worthy of the title “Partner”… Tolerro is genuinely invested in your success.”  

Rob Heselev, Director SME Accelerator, and former IBM Channel Manager for Maximo and Professional Services Manager, MRO Software

“We worked with Tolerro to design and implement a new asset management solution for the maintenance of the Eastern Distributor in Sydney.  This implementation was a substantial upgrade from an out-dated system.   This achievement has given us much greater visibility of the corrective maintenance activities that are actually being completed day to day which in turn is allowing us to refine our asset management strategies.  Additionally we implemented the Syclo mobile solution which has significantly improved the level of detail and accuracy of information coming back from the field.  Tolerro worked closely with us to ensure the success of the project and the smooth transition into business as usual with the new solution.”

Emad Loka – Asset & Maintenance Manager, Services Division, Leighton Contractors PTY LIMITED

“My Team and I have a long standing relationship with Tolerro as our IBM Maximo asset management partner. Tolerro understands our business and continues to add value through tailored advice, business process development and reliable full support services.  Tolerro implemented IBM Maximo across our organisation internationally and managed the project seamlessly from needs analysis through to final “go live”.  I have found Tolerro to be reliable, innovative and professional, and we have benefited greatly from their expertise across the asset management spectrum. ”

Brian Weldon – $14.5 Billion Global Mining Equipment Manufacturer

Social Responsibilities

Social Responsibilities

Over the past few months, Tolerro has donated to many various charitable causes. Below are some of the wonderful charities that Tolerro supports and we encourage you to click through to their profiles to find out more about the work they do.

Australian Cancer Research Foundation

Australian Cancer Research Foundation – $5,000

Tolerro made a donation to ACRF in memory of Steve Allatt, one of our treasured employees, who passed away in 2013. Funds go towards world-class research to prevent, diagnose and find cures for all types of cancer.

ride-to-conquer-cancer

The Ride to Conquer Cancer – $2,000

Tolerro recently donated to support Vincent Lammerse (Vinnie’s Ride) in support of his late Mother who passed away in 2013. He is riding to raise funds for the Flinders Medical Centre Foundation in Adelaide.

Little Heroes Foundation – $10,000

Tolerro sponsored the 16th Air Land Regiment supporting Little Heroes in the City to Bay race to be held on 16th September, 2012. Our $10,000 donation will go towards providing medical facilities, equipment, services and support for children diagnosed with cancer and other serious illness, and their families.

Act for Kids

Act for Kids – $20,000

Over the last three years it has been on Tolerro’s heart to stand up for abused children. The Abused Child Trust is a strong voice to advocate for these little ones. Why don’t you consider supporting them too.

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Be a Hero Australia – $5000

Be A HERO Australia educates, inspires, equips and facilitates people of all ages to challenge them to “Be A HERO” to the 1.2 billion children at risk due to poverty, homelessness, child labour, slavery, sexual exploitation, aids and plagues, and war.

kenmore-baptist-church

Kenmore Baptist Church – $66,834

Kenmore Baptist Church serve their local and surrounding community with helping hands. Among other projects, Tolerro’s latest sponsorship has purchased a ute to assist with “Street Teams”. These teams assist with flood clean-up, mowing the lawns of the elderly and disabled and reach out with helping hands to any other need that comes to their attention.

International House

International House UQ – $10,000

Tolerro donated a Bursary of $10,000 to the Endowment Fund (an Aboriginal Scholarship Fund) for an Aboriginal student to complete a degree at University of Queensland.

Hamlin Fistula

Hamlin Fistula Foundation – $20,050

The Hamlin Fistula Relief and Aid Fund works with the treatment, prevention and raising awareness of obstetric fistula in Ethiopia. This much needed work literally changes Women’s lives who have suffered this trauma from child birth.

everyday-hero

Everyday Hero – $3000

Everyday Hero is a not-for-profit organisation that encourages and facilitates everyday people to get motivated to choose a charity and begin their own fundraising campaign to raise money for their cause.

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QIMR – $1000

QIMR scientists perform world class research that turns discoveries into treatments that we or someone we love may one day need.

gospel-asia

Gospel for Asia – $5000

Gospel for Asia train and support local missionaries to reach the unreached people and groups in Asia with the message and works of Jesus Christ.

stroke-foundation

National Stroke Foundation – $1000

National Stroke Foundation is the voice of stroke in Australia and work with stroke survivors, carers, health professionals, government and the public to reduce the impact of stroke on the Australian community.

fred-hollows

Fred Hollows Foundation – $2250

The Fred Hollows Foundation continues the work of its founder to end the avoidable blindness of the 39 million blind people today, 4 out of 5 who don’t need to be blind if they can access life changing treatment.

global-dev-group

Global Development Group – $7,260

Global Development Group are a Non- Government Organisation carrying out humanitarian projects with approved partners to provide aid to numerous projects around the world that relieve poverty.

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RACQ Care Flight Rescue – $5000

Tolerro purchased $5000 of gifts from RACQ Care Flight rescue to donate to the paediatric wing of hospitals in the Northern Territory and Northern Queensland.

rotary-international

Rotary International – $2000

This donation supported Rotary International’s work to end polio. For as little as US$0.60, a child can be protected against the virus for life. More than 10 million children under the age of five could be paralyzed by polio in the next 40 years if the fight does not continue.

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Children in Christ – $1000

Children in Christ empower children through the gospel to become leaders and carry on to transform communities through the leadership of children.

shalom-home-india

Shalom Home India – $80 per month + extra when needed

This wonderful organisation changes the future of Indian children through accommodation, education, practical life skills and social integration. We sponsor two boys, “Prabakaran” aged 11 and his brother “Abinesh” aged 13.

Community Bridges

Community Bridges – $2500

Community Bridges supports inmates prior to and after release from detention and also offers assistance and information to their families.