Tolerro is a specialist asset management solutions provider. We deliver enterprise asset management and mobile workforce solutions to asset-intensive industries.
We are different to most companies that offer asset management systems as one of many products in their service “buffet”. We focus and specialise – asset management is all that we do. From the Managing Director down we are asset management specialists first.
As a result, when you engage Tolerro you can be sure you will get an experienced team that understands your objectives and challenges, and that will deliver an asset management and mobile workforce solution which will meet your needs, on time and on budget.
Tolerro provides complete solutions including business analysis, software, development and integration, support and training. We are an IBM Business Partner and a SAP Channel Partner .
Tolerro is one of the most experienced asset management solutions providers in Australia. Among our many achievements are some key “Firsts”:
In our field, being the first to embrace, implement and advance technological innovation is the difference between our clients getting the best ROI from their assets or struggling to make them perform. We can help you get a new system, or get the very best out of your existing system. Asset Management is too important to settle for mediocre systems or implementations – take the first concrete step toward optimal asset management – call us today.
Tolerro is an authorised business partner of IBM. We are certified to sell, implement and support current and previous versions of IBM Maximo, IBM Maximo templates for specific industries (for example Maximo for Oil and Gas), Maximo Adaptors and the latest IBM Maximo Mobile Work Manager solutions.
We are the first Australian SAP business partner to sell, implement and support the SAP Mobile Work Manager and Mobile Inventory Manager (formerly Syclo).
We are the first Australian distributor for Sharperlight, a Business Intelligence reporting tool that provides our IBM Maximo clients with advanced ad-hoc and scheduled reporting via excel, the web and other common packages. .
Anomi Bruynius founded Tolerro in 2002. She has been at the forefront of asset management for 20 years, and has played a leading role in the development of the Enterprise Asset Management Industry in Australia. Under her leadership, Tolerro is the longest running IBM Maximo provider in Australia.
With a degree in Applied Science from QUT, Anomi’s background is in enterprise software development. Her first Maximo implementation was at Brisbane Water, at the time a part of Brisbane City Council, the largest municipality in the southern hemisphere.
As founder and manager of the Asset Management practice for engineering firm John Wilson & Partners, Anomi and her team implemented Maximo for a broad range of clients in local government and the oil and gas industries.
In 2002, Anomi’s entrepreneurial spirit drove her to establish Tolerro. Consistent growth and success under her leadership has enabled her to create a strong team of asset management specialists within the Company, and an expanding list of long standing, industry leading clients including Santos, TENIX, Sandvik and Origin Energy.
Anomi’s drive to create Tolerro was both professional and personal. From a professional perspective Anomi has always been absolutely uncompromising on quality, integrity and professionalism. Establishing her own business allowed her to drive those values home, creating a team of like-minded professionals with a prime focus on service excellence and client satisfaction.
From a personal perspective Anomi wanted to give something back to the industry through graduate training and professional development. She is proud to see that many of her present and past employees are now at the forefront in IBM Maximo consulting, delivering outstanding levels of service in organisations across the globe.
Beyond asset management, Anomi’s personal motivation has always been to use Tolerro as a vehicle to generate capital for important charitable work. Social responsibility is at the core of Anomi’s motivation and drive – Visit our Social Responsibilities page to discover the incredible scope and scale of charitable assistance that Anomi has enabled through the work of Tolerro and its clients.
Anomi is a Certified Professional and a Senior Member of the Australian Computer Society and a member of the Chartered Secretaries Australia. She has been twice nominated for the coveted Telstra Business Woman of the Year – Commonwealth Bank Small Business Award.
James Danaher has over a decade of experience delivering Asset Management solutions to clients in the UK, Australia and New Zealand.
He commenced his career at Tolerro in 2002, and after several years moved overseas to gain 5 years of international experience in the UK working for IBM and Vetasi Limited. In 2011 James returned to Tolerro to take up a management position.
James is responsible for the quality delivery of all projects at Tolerro, working closely with Tolerro consultants and customers to ensure that outcomes are successfully achieved every time. He has managed projects across a range of industries, including large utilities, transportation, airport authorities, government departments, theme parks, manufacturing, and major oil and gas exploration and production companies. As a Maximo Project Manager he has been responsible for managing the Design, Build and Delivery phases of many major implementations.
Underpinning his capability is a “whatever it takes” attitude. Ultimately it is this dedication and professionalism that are his hallmarks.
Neil is the Managing Director of Tupicoffs Pty Ltd and Financial Rescue Australia Pty Ltd, and a director of the Financial Planning Association of Australia. He has over 32 years’ experience in the financial services industry and possesses multiple financial planning and management qualifications and certifications. He has held senior management roles with National Australia Bank and was Vice President with Bankers Trust. He has also won numerous industry awards including the Masterclass Top 50 exam in 2012, 2010, 2008 and 2006. This solid track record and seasoned financial management experience means his advice is sought for major financial decisions and new ventures that Tolerro embarks.
Natalie has over 19 years’ experience in Public Practice backed by extensive studies and a career beginning with Big 4 Accounting Firm PricewaterhouseCoopers. Initially she worked in Indirect Taxes and Corporate Tax and then branched out into small to medium enterprise taxation and business advice services. In 2002 Natalie became a partner of Pluta Accountants. During her 15 years as Partner, Natalie has assisted the firm to grow revenue by 125% with a staff retention rate of 95%.
Natalie’s passion for Public Practice has led her to be heavily involved with the CPA over the last 12 years, serving on various Committees and Taskforces. Natalie’s tenure on the Queensland Public Practice Committee (QPPC) involved two years as Chair Person. Further, Natalie has contributed to the ATO by serving on the highest tax practitioner forum, the ATPF. Natalie has also used her technical expertise as a Community Representative for many ATO Quality Control Reviews and as a Tax Time Presenter on ABC Nightlife with Tony Delroy for the last few years.
Our Company Values underpin everything we do and how we work with our clients. Our emphasis continues to be:
You can rely on us to be honest, up-front, approachable, constructive, and cooperative.
You can rely on us to take a ‘partnership approach’ to working with you which means taking responsibility for your outcomes and being there in the long-term for future continuity.
You can be assured of best thinking, appropriate best practice, and best expertise in asset management. Continual professional development and training keep us at the technological edge and thinking laterally.
You can rely on our policy of “no surprises” so that the work we provide is within the timeframe and budget we negotiated and any unforeseen variances are communicated and approved along the way. We will actively seek cost effective outcomes that offer you value for money solutions.
You will be provided with documentation beyond what is normally provided in our industry, or expected by clients. This is so you have a clear path of what we’ve done and a guide for future systemisation.
You will be provided with effective training and practical support so that skills transfer and in-house capability is developed.
You can be assured that we set our sights on doing an outstanding job so that you want to keep contracting us. We don’t rely on ‘lock-in strategies’ to force you to stay.
You can be confident in the quality, skill and expertise of our staff, delivering consistency and an energetic approach to your needs. Our staff are our key assets and we train them well and offer incentives to stay to provide long term benefits to our clients.
You can expect open lines of communication – we are straight talking, upfront and don’t baffle with ‘techno speak’. As asset management specialists we also understand your field and your perspective which makes two way communications more effective.
You can come to us with any challenge, idea or proposition and we embrace the opportunity to work with you to find the right solution. We are not a ‘one trick pony’ and enjoy partnering with our clients and other industry experts to lead the way in asset management excellence.
These standards are not the only commitments you are entitled to measure us against. We welcome your feedback and invite you to share your expectations with us.
“I have worked with Tolerro since 2005 when the organisation became the first Authorised Business Partner of MRO Software, developers of Maximo. Since then I have worked with Anomi and her team in my time at MRO, IBM and SME Accelerator, as a colleague, partner and advisor. The Asset Management business is not always straightforward, and together we have been through some ups and downs. What has been consistent though, is Tolerro’s adherence to its values of providing an excellent result at a fair price. Tolerro markets itself through referrals, and thus values its professional reputation above all else. This motivates the Tolerro team to focus not only on the obligatory metrics of on-time and on-budget, but on the real value they can deliver to clients. I recommend Tolerro as a business worthy of the title “Partner”… Tolerro is genuinely invested in your success.”
Rob Heselev, Director SME Accelerator, and former IBM Channel Manager for Maximo and Professional Services Manager, MRO Software
“We worked with Tolerro to design and implement a new asset management solution for the maintenance of the Eastern Distributor in Sydney. This implementation was a substantial upgrade from an out-dated system. This achievement has given us much greater visibility of the corrective maintenance activities that are actually being completed day to day which in turn is allowing us to refine our asset management strategies. Additionally we implemented the Syclo mobile solution which has significantly improved the level of detail and accuracy of information coming back from the field. Tolerro worked closely with us to ensure the success of the project and the smooth transition into business as usual with the new solution.”
Emad Loka – Asset & Maintenance Manager, Services Division, Leighton Contractors PTY LIMITED
“My Team and I have a long standing relationship with Tolerro as our IBM Maximo asset management partner. Tolerro understands our business and continues to add value through tailored advice, business process development and reliable full support services. Tolerro implemented IBM Maximo across our organisation internationally and managed the project seamlessly from needs analysis through to final “go live”. I have found Tolerro to be reliable, innovative and professional, and we have benefited greatly from their expertise across the asset management spectrum. ”
Brian Weldon – $14.5 Billion Global Mining Equipment Manufacturer