Videos
| Service Management Software: Smart meters Theo Pozzy of Portland General Electric speaks about the changes within the utility industry and how smart meters have made a significant impact on his business. The days of manual meter reading are over. Today, Portland General Electric has greater visibility into its assets by being able to not only read meters remotely, but also having the capability to control them. |
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| Service Management Software: Visibility, automation, and control Rich Siedzik of Bryant University speaks about his approach to managing power consumption in the datacenter--it's about having the visibility, automation, and control over your IT assets. And using service management, you'll get the right solutions to manage your datacenter efficiently. |
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| Service Management vs. Systems Management IT executives explain their stories and perspectives on what service management is in relation to systems management. From pizza analogies to bigger picture conceptual thoughts, these IT professionals offer their thoughts on service management and its importance in every IT organization. |
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| Software Automation: Gaining efficiency and eliminating manual processes Connie Lamicela of ESM Technology speaks about how automation software has helped her customers significantly increase efficiencies across their sites. Using service management, organizations can save time and money by eliminating manual processes. |
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| Softential -- Service Availability and Performance Management With the thousands of types of resources which we can monitor in real time, a customer has best-in-class monitoring and visibility with IBM. - Mohan Kompella, Director, Channels and Technical Sales, Softential. |
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| Pulse 2008 Highlights Registration is open for Pulse 2009, where we will demonstrate how IBM Service Management is managing the world's infrastructure. Check out this Pulse 2008 video which highlights how IBM defined and set the course for IBM Service Management. |
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| General Motors Improving Response time with Maximo |
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| Tyco International - Identity and Access IBM identity and access management solutions enable us to deliver a truly converged solution that helps clients to not only mitigate risk and enforce policies but also to understand utilization of their properties and services for planning. - Peter Boriskin, Vice President of Access Control, Tyco International. |
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| Steve Mills Pulse 2008 Keynote - Pulse 2008 kicks off Steve Mills, IBM Software Group Senior Vice President introduces the Pulse 2008 conference by laying out the challenges of managing your IT infrastructure and what it means to your business. |
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| Al Zollar Pulse 2008 Keynote - industrialization of operations Al Zollar Pulse 2008 Keynote - industrialization of operations |
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| Robert LeBlanc Pulse 2008 Keynote - sercvice management and SOA Robert LeBlanc, IBM General Manager, Global Consulting Services and SOA, speaks about how Service Management and Service-Oriented Architecture work together. |
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| International Power and IBM Maximo Interview with Paul Webb, IT Project Manager at UK-based International Power. Paul presents the advantages of using Maximo to manage assests around the world, and the benefits of working with IBM. |
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| Mirant and IBM Maximo An Interview with Lance Jakobs, Mirant's IT Lead, supporting Maximo. Lance explains how Maximo allows Mirant to manage assets and manage the work that's required on those assets through corrective maintenance or preventative maintenance applications within the tool. |
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| McCarran International Airport and IBM Maximo An interview with Bob Kingston, Assistant Director of Aviation for McCarran International Airport. Bob describes how Maximo is being used extensively, not just in the Facilities Division, but other key divisions in the airport operation - such as air side operations, land side, terminal operations, and more. |
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| Managing Value with IBM Service Management Companies are always under pressure to innovate. However, the challenges that organizations face are obscured views into their business services and technology assets, inadequate governance, and significant IT disconnect across the service lifecycle. The result is lost opportunities, unnecessary risk and organizations may not be getting the maximum value out of our people. |
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| Benefits of IT Service Management In this interview, Nancy Pearson, Vice President, IBM Tivoli Marketing address questions concerning the cost of managing IT, the changing role of the CIO and the linkage between business and technology. She als describes how Tivoli makes IT Service Management actionable and how you can start to take advantage of IT Service Management in your business. |
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| Gwinnett County Public Schools and IBM Maximo Interview with Carter Wood, Maintenance Engineering Supervisor for Gwinnett County Public Scools in Georgia. Carter describes the evaluation process used in selecting Maximo, and the greater assurance they have now that Maximo is part of IBM. |
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| iPhone 3Gs chases Blackberry business Blackberry dominates the executive smartphone market. But should CIOs now consider the new iPhone 3Gs for large scale rollouts? And what about Microsoft devices? The Scoop is joined in the studio by George Lymbers, CIO of the Anglican Church, and Robin Simpson, research director at Gartner. |
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| IBM Study - The New Voice of the CIO IBM CIO Pat Toole comments on a new global study of more than 2,500 Chief Information Officers (CIOs), released by IBM today. The study shows that leveraging analytics to gain a competitive advantage and improve business decision making is now the top priority for CIOs. Eighty-three percent of the survey respondents identified business intelligence and analytics, the use of technology to collect, analyze and make decisions based on vast amounts of information from myriad sources, as the way they will enhance their organizations competitiveness. |
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