… upgrading of asset management systems for transport sector
… ongoing 24/7 support
- A large public company operating in the transport sector required assistance upgrading their asset management system. This required a new server to be set up; the data migrated to a new database management system; and the installation of new business reporting tools. Tolerro worked with the client to ensure the process went smoothly, overseeing the installation, compatibility testing, documentation, and training needed to make the project a success. Tolerro has continued to provide ongoing support and data entry services to ensure their system runs efficiently and meets the company’s needs.
… interface with other systems for utilities sector
… working across multiple departments
- A major provider operating in the utilities sector required support to enhance the interface between Maximo and its financial system. The interface facilitated the purchasing and issuing of materials and labour for maintenance activities within Maximo. Associated costs automatically flowed through to the appropriate accounts in the financial system. An additional hurdle to be managed was that the interface affected three Departments - Maintenance, IT, and Accounts. Tolerro’s particular expertise in the interface between financial systems and Maximo was highly valued, as was their ability to manage complex tasks. Tolerro was able to reengineer the interface, enhance the performance, remove the bugs from the systems, and provide a better solution for the business. Tolerro continues to provide regular monthly service to maintain and improve the system.
… major review of asset management system for a government client
… building long term asset management system
- A government organisation found that its software package for maintenance and repairs was not continuing to meet specific business needs. Tolerro conducted a major review of the financial functions and customisations of the current software system and recommended the preferred course of action. Due to the upgrade being delayed for the short term, as an interim solution Tolerro modified some integrations to increase the efficiency of the current system. Tolerro’s higher level strategic management focus, combined with their expertise in software and asset management in general, have led to building a cutting edge asset management system for the long term.
… installation of an asset management system for the recreation sector
… using system to enhance performance, reliability and safety
- A company in the recreation sector required assistance to help maintain their strategic assets and infrastructure to ensure safe and reliable family entertainment. Tolerro provided the operational, systems and software support for the installation, showing the client how they could use the system to manage a strict regime of plant and equipment inspections, including daily safety checks. The system was also used to track the licences and qualifications of contractors to ensure full compliance with regulations. The services provided by Tolerro have enabled the client to use their system to enhance asset performance, reliability and most importantly, safety.
… software upgrade for the mining sector
… interface with financial system
- A major international company in the resource sector required support for upgrading to Maximo 5.2. Tolerro managed the installation, testing and training required for the upgrade, and also played a major role in enhancing the interface with their financial system. Through understanding their system and their business, Tolerro was also able to provide several modifications to best suit the needs of the client, and continues to provide regular monthly services to maintain and improve their system.
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