Maximo Support |
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Tolerro is the only company in Australia to provide 24x7 operational and functional support for Maximo users. Our team of consultants are always on hand to support our clients, and if a problem arises that the on-site personnel or Tolerro consultants cannot solve, this will be escalated to our team at our main office. Maximo is a web based application that can be managed internally as well as externally via a secure network connection. This means that it is not necessary to be in the same location as the Maximo and business applications servers. Our online support system allows clients to log calls at their convenience 24 hours a day, 7 days a week and will ensure a prompt response from our consultants. All calls logged in this system are prioritised and their status is constantly updated, giving the client an up-to-date view on the progress of their issues.
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